SUCCESS STORY
Beacon Mobility Accelerates Risk Reduction with Lytx Integrations
Beacon Mobility is a growing family of companies that creates customized, mobility-based solutions that empower people to get where they need to go. Beacon provides mobility services for school districts, special education programs, charters, regional transit authorities, nonemergency medical programs, and managed services. Beacon has integrations between Lytx®, Workday, ByteCurve, and FleetWave, providing the company with critical metrics it needs to drive operations and efficiencies.
Lytx and Workday integration
Workday is a cloud-based enterprise software platform that provides integrated solutions for human resources, finance, and planning. Using Workday, organizations can manage employee data, track performance, and handle financial transactions all in one place.
In the last two years, Beacon has grown from 5,000 to over 15,000 employees. That’s a lot of new employees to add to internal systems in a short timeframe. Beacon created an integration between Workday and Lytx to feed employee information on a real-time basis. So, when a new employee is hired, changes locations, or has similar updates, it flows from Workday to Lytx.
“The importance of that,” says Gaurav Sharda, Chief Technology Officer of Beacon Mobility, “is it ends up creating the right set of information in Lytx to ensure that our safety people can coach and educate the drivers. Without the employee information in Lytx, events are created without any people assigned and it creates a lot of manual work for the safety people to just try to find the drivers.” But with the integration, safety managers know the data in Lytx is accurate and can use it to improve safety outcomes.
Lytx and Bytecurve integration
Bytecurve is a versatile analytics platform designed to provide deep insights into business performance metrics. Through its intuitive interface and robust data visualization tools, Bytecurve empowers users to track key metrics, identify trends, and make data-driven decisions swiftly. Whether analyzing sales figures,customer behavior,or operational efficiency, Bytecurve offers a comprehensive solution to optimize business strategies and drive growth. Beacon uses Lytx GPS webhook as well as GPS API to pull fleet tracking data,whichisthen pushed into Bytecurvefortwo main purposes: dispatching andverification with near real-time GPS updates for Bytecurve’s parent tracker.
Lytx and FleetWave integration
FleetWave, Beacon’s vehicle management system, has an integration that feeds vehicle information from FleetWave to Lytx. All vehicle information starts in FleetWave and is fed to Lytx. So, when an asset is added, disposed of, or changes locations, the information is added to FleetWave and automatically updated in real time to Lytx. Conversely, when Lytx devices are installed in vehicles, that information is transmitted to FleetWave. This helps Beacon not only keep tabs on which vehicles have cameras installed, but also report on device health. When device health is uncertain, the system alerts fleet maintenance to quickly fix the unit so Beacon’s employees are operating in a safe environment.
“It’s critical for these systems to talk to each other,” Sharda explains. “Vehicle and employee information is key to ensuring that we are able to connect the right event to the right vehicle and the right driver; and then provide accurate information so the safety folks can take action.”
Importance of connecting data across different systems
For Beacon, technology integrations have helped them consolidate efforts and gain advanced knowledge of their operations, resulting in numerous benefits—from improved safety and efficiency to customer satisfaction. Having accurate, comprehensive information available at their fingertips eliminates manual work, hundreds of phone calls and emails, and creates a best-in-class experience for customers.
Learn more about Lytx integrations.
Problem
- Needed to accelerate risk reduction through a rapid and comprehensive rollout of its video safety program
- Wanted safety manager to be able to focus on coaching, not system management
Results
- Improved passenger and employee safety
- More efficient fleet tracking and dispatch
- Improved customer experience and service
- More reliable data that can be instantly accessed
Solution
- Beacon uses a multitude of Lytx APIs: GPS, ECM, video
- Beacon uses Lytx data to integrate and exchange data to Workday, ByteCurve, and Fleetwave