Support

Get the Most Out of Your Lytx Solutions

Our support team is available 24/7 and committed to your success.

Contact Support

Call us and speak to a support specialist

Contact our support services

U.S Based Customers

+1 (866) 910-0403

Commercial Fleets (United States)

Europe

+44 0808 189 4157

United Kingdom

+33 (800) 900-394

France

+353 1800 816 061

Ireland

Mexico

+52 800 649 0633

Mexico

South Africa

+27 (800) 980-377

South Africa

Send A Ticket

Email our support team to create a ticket in our system.

Email Support

Self-guided support

Partner Portal

Manage your device ecosystem.

Business Center

Submit tickets, take training, and access marketing support.

Surfsight Cloud

Manage your fleet’s devices and settings.

Knowledge Base

Access product documentation.

Developer Portal

Access open APIs and support documentation.

Learn about returns and repairs or download software

Lytx event players

Download our standalone software programmes so you can view video clips outside of your online portal.

Download the SF Series and SV2 player

Download the DC3/DC3P player

Return a device

Read our instructions for returning your in-warranty Lytx device.

Return instructions

Out of warranty repairs

Repair services are available through our authorised third-party repair centers even after your DriveCam event recorder is out of warranty.

DCII EVENT RECORDER

PSSI Repair Form

DC3/P DRIVECAM EVENT RECORDER

Selectron Repair Form

FoxConn Replacement Form